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Privacy Policy

This privacy policy (“Privacy Policy”) describes how Vindaq Ltd. (“Vindaq,” “we” or “us”) collects, uses and discloses your information in connection with providing you with access to and use of our website, www.vindaq.com, and any subdomains of our website, (“Website”) and our mobile application named “Vindaq” (“App”).  Our Website and App enable you to manage your wine collection privately or publicly and search for wine, and communicate with and buy, market, sell and trade wine with other private or licensed users in accordance with all applicable laws. (“Service”). 

Your access or use of the Website, App or Service means that you agree to our collection, use, and disclosure of the information you share with us, as explained in this Privacy Policy.  Please read this Privacy Policy carefully before you access or use the Website, App or Service so that you will understand our practices and your options before you share your information.

We may update this Privacy Policy to reflect changes to our information practices. If we make any significant changes, we will notify you by email (sent to the e-mail address specified when registering your account) or by means of a notice on the Website and in the App prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. 

If you have questions about this Privacy Policy, please contact us at wine@vindaq.com.

The Website, App and Service are intended for access or use by individuals who are of legal age and older in the particular jurisdiction of use and or registration. Persons under the legal age to consume alcohol are not allowed to register, access or use the Website, App or Service. We do not knowingly collect Personal Information (as defined below) from or about anyone under the legal age to consume alcohol in any jurisdiction. If you are under the legal age to consume alcohol, you should not attempt to register, access or use the Website or App or send any Personal Information about yourself to us. If we discover that we have collected Personal Information from or about somebody under the legal age of to consume alcohol in any jurisdiction, we will delete that information as soon as possible. If you believe that somebody under the legal age to consume alcohol may have provided us Personal Information or that we may have received Personal Information about somebody under the legal age to consume alcohol, please contact us as soon as possible at wine@vindaq.com. Please refer to our Terms and Conditions for additional information about age verification and eligibility.

Information We Collect:

Vindaq collects information from and about you and your devices that: (a) you actively provide, such as when you register for an account with Vindaq to use the Service, (b) we collect from the devices you use to access our Website or App, and (c) we may acquire from third parties.  We collect both your Personal Information and Non-Personal Information. In this Privacy Policy, “Personal Information” means data that can be used to identify or contact a specific natural person.  Examples of Personal Information include your name, street address, email address and/or telephone number. “Non-Personal Information” means data in a form that does not, on its own, permit direct association with any specific individual. Examples of Non-Personal Information include your IP address and browser type.

 

Information You Provide.   We collect and store information, which may include Personal Information, that you actively submit to us, such as your name, email address, account password, date of birth, billing information, phone number, delivery address and social media IDs. 

Information Automatically Collected through the Website:

Tracking Information and Cookies. Tracking information is automatically collected and stored as you navigate through the Website, including but not limited to, browser type, page views, IP address, referring/exit pages, information about how you interact with the Website’s pages and third party links, and traffic and usage trends on the Website. This tracking information may be collected through the use of cookies.  A cookie is a small amount of data that is sent to your browser from a web server and stored on your browser. A website may use cookies to recognize repeat users or track web usage behaviour. Cookies take up minimal room on your device and cannot damage your device’s files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. 

Your browser allows you to deny or accept the use of cookies; however, at this time, our Website is not configured to read or respond to “do not track” settings or signals in your browser headings.  Also, there may be some features of our Website that require the use of cookies. You should be aware that Vindaq cannot control the use of cookies (or the resulting information) by third party sites to which you link from the Website or App. The use of cookies or your information by third parties is not covered by our Privacy Policy. We do not have access or control over these cookies.  To learn more about cookies, please visit the third party site All About Cookies. 

Information Automatically Collected through the App:

 Geolocation Data. If you use the App through your smart phone or other mobile device, we will automatically collect your geo-location information.  You may at any time opt-out of providing geo-location data through the settings on your device or the App, but if you do so, some features of our App and Service may be limited.

 Device Type. When you use the App through your smart phone or other mobile device, we automatically collect the device type and advertising identifier, a unique identifier generated within the device, and we may store this information. 

Tracking Information. Tracking information is automatically collected and stored as you navigate through the App, including but not limited to, page views, referring/exit pages, information about how you interact with the App’s pages and third party links, and traffic and usage trends on the App. 

Information Collected from users.  The private or licensed users fulfilling your buy, sell or trade orders may collect and retain Personal Information and Non-Personal Information about you, such as your name, payment information, address, purchase history and delivery location history.  Also, users may share your information with the shipping or delivery company they may use to transport your order to your designated address.  Additionally, you may be required to present government-issued identification at the time of pick-up, receipt of shipment or delivery and the barcode on the identification card or document may be scanned.  The information contained therein, including your name, address and date of birth, may be collected by the licensed user and/or its shipping or delivery company to: (a) confirm that your identification is valid, (b) confirm that you are of legal age to consume alcohol, and (c) verify the information you provided through the conver-transactional process. Information practices of licensed users are not covered by this Privacy Policy; however, we may acquire Personal Information and Non-Personal Information about you from licensed users in connection with providing the Service for purposes described in this Privacy Policy.

 

Information Collected from Other Third Parties.  We may obtain information about you, including Personal Information, from other third parties claiming a right to share your information with us, including through third-party advertising arrangements. 

Information from Public Sources.  We collect information that is publicly available. For example, information you submit in a public forum (e.g., a blog, chat room, or social network) may be read, collected or used by us and others. You are responsible for the information you choose to submit in any such forum.

How We Use Your Information:

 We may use the information that you provide to us, that we collect from your device, and information we obtain from retailers, other third parties and public sources:

  • to provide the Website, App and Service and in particular our conver-transactional tool;
  • to determine the user(s) that you may like to initiate buy, sell or trade order request with, where we should offer or focus services, features and/or resources, and how to improve our offerings
  • to determine demand for the Service in a particular geographic market and to notify you when the Service becomes available in your geographic location, unless you opt out from receiving such notice;
  • to analyze our performance and evaluate strategies to support and enhance your access and use of the Website, App and Service, in part by monitoring which features of the Website, App and Service you and other users access or use most, and to attribute the sources of our traffic;
  • to allow you to evaluate your and view your conver-transactional history; and to suggest other wine or licensed users that you might like based on your personalized profile;
  • to recognize your device over time so we can customize the Website and App to your interests and tastes based on your prior activities and what wine you would prefer to receive with you status points;
  • to obtain additional information about you from other third parties claiming a right to share your data with us so we can associate that information with information that we have collected so we may further customize your user experience;
  • to notify you about new services or special promotional programs, or send you offers or information, and to measure the responsiveness to such communications and to our other advertising efforts;
  • to enable you to take advantage of interactive features of the Website and App; for example, sharing a product review or participating in our status point program;
  • to administer sweepstakes and contests;
  • to engage with you through social media, including through direct messaging;
  • to serve you the correct application version depending on your device type;
  • to diagnose and resolve problems with our Website, App or servers and for other technical and administrative troubleshooting purposes;
  • to send you service-related announcements relating to the Website, App or Service; for instance, if our Website or App or the Service is temporarily suspended for maintenance, we might send you an email notifying you; generally, you may not opt-out of these communications, which are not promotional in nature; if you do not wish to receive them, you have the option to deactivate your account;
  • to provide customer service, such as to send you a welcoming email to the address you provide at registration to verify your username and password, communicate with you in response to your inquiries, provide the services you request, and manage your account; and
  • to investigate and address fraudulent transactions and generally implement fraud prevention measures.

 We use information obtained from retailers and third parties claiming a right to disclose your information to us in accordance with our agreements with them and in accordance with this Privacy Policy.

 

Aggregated Information; Non-Personal Information. We may aggregate your Personal and Non-Personal Information with other users’ information and gather broad demographic data about our users for many purposes, including so that we can improve the Website, App and Service, and for business and administrative purposes. 

Advertising. At this time it is not envisaged that Vindaq will engage in any ad-based revenue model. You will however see featured cellar items as listed by licensed users that best fit your location, tastes and preferances.

Our Disclosure of Your Information:

We share information collected from or about you only as follows:

Aggregated and Anonymized Data. Vindaq may share with or sell to third parties aggregated demographic information and Non-Personal Information about our user base, including information on how users interact with our App, Website, partners and advertisers for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.  We will only do so after either removing from such information anything that personally identifies you or combining it with other information so that it no longer personally identifies you. 

Third-Party Analytics.  We use third-party analytics services, such as Google Analytics, to evaluate the performance of various features of our Website and App and also to evaluate the overall performance of our Website and App.  We also use such services to understand whether and how specific users or users meeting a certain profile are taking advantage of certain features of our Website and App and/or making use of our Website and App generally.  For more information about web analytics, including information on setting preferences for or opting out of certain data collection, please visit Google Analytics.  If you choose to opt-out, some of the features of the Website and App may not be fully functional for you. 

Third-Party Service Providers. We may employ third party companies and individuals to facilitate our Website, App and Service, to provide the Website, App and Service on our behalf, provide customer support, perform Website and App-related services (e.g., without limitation, maintenance services, hosting, database management and improvement of the Website's and App’s features) or to assist us in analyzing how our Website, App and Service are used. These third parties are authorized to access and use your Personal Information only to perform these tasks on our behalf. 

Law Enforcement. We will disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Vindaq or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity. 

Acquisition of Vindaq. In the event that all or a substantial portion of the assets, business or stock of Vindaq are acquired by, merged with or transferred to another party, or in the event that Vindaq goes out of business or enters bankruptcy, your Personal Information would be one of the assets that is transferred to or acquired by the third party. You acknowledge that such transfers may occur, and that any acquirer of Vindaq or its assets may continue to use your Personal Information as set forth in this Privacy Policy. If any acquirer of Vindaq or its assets will use your Personal Information contrary to this Privacy Policy, you will receive prior notice. 

Other Important Notices Regarding Our Privacy Practices

 

Updating Your Personal Information and Preferences; Opting Out. You may update your Personal Information and preferences at any time by making the change on our user information page. If you have received an email invitation to use our Website, App or Service but do not wish to receive marketing or other promotional messages or additional invitations in the future, you may opt out by following the instructions in the email invitation. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to 30 days as we process your request. 

Retention of Personal Information. Vindaq will retain your Personal Information for the period necessary for the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. 

Payment/Credit/Debit Card Transactions. All payments and credit/debit card transactions are processed by the third party payment processor of the licensed user fulfilling your order, and not by Vindaq accept in relation to any monthly Pro or Licensed subscription or featured cellar listings. We only use reputable payment providers with adequate security protocols and may obtain the type, last four digits and expiration date of your credit card or debit card number from the payment processor.  We use this information for the purposes described in this Privacy Policy.  This Privacy Policy does not cover the information practices of third party payment processors.

Invitations to Vindaq. If you choose to invite an individual or entity to use the Service, you will need to provide his or her name and email address. Vindaq stores this information to send an invitation to such individual and to track the results of the invitation referral as status points may be issued against certain successful referrals.  You may not provide the name or email address of anyone under the legal age to consume alcohol. 

Public Forums. Our Website and App may offer you access to publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used for any purpose by others who access them. We are not responsible for Personal Information or other information you choose to submit in these areas. To request removal of your Personal Information from our blogs or community forums, contact us at wine@vindaq.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why. 

Security. All information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as 128-bit encryption, firewalls and SSL (Secure Socket Layers). However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to Vindaq you do so at your own risk. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If you do share your password or personal information with others, you are responsible for all actions taken in the name of your account. Please review our Terms of Service for additional information. If your password has been compromised for any reason, you should immediately notify Vindaq at wine@vindaq.com and change your password. 

If you provide us with Personal Information, you consent to the transfer and storage of that information on our servers located in the United States. 

Privacy Rights. If you have any concerns with or privacy policy, you have the right to request certain information regarding our use and or disclosure of Personal Information. To make such a request, please contact us at 179 Brookby Road RD2 Blenheim Marlborough New Zealand 7272 or by email: wine@vindaq.com.